Terms & Conditions
REDSIX – Terms of Use (App + Website)
1. About these Terms
These Terms of Use (Terms) govern your access to and use of the REDSIX mobile applications (iOS and Android), websites (including https://redsix.com.au), online store, and any related services (together, the Service). By creating an account, installing or using the Service, you agree to be bound by these Terms and our Privacy Policy.
We may update these Terms from time to time. Where changes are material, we will provide reasonable notice (for example, in‑app notification or email). Your continued use after the effective date constitutes acceptance of the updated Terms.
2. Eligibility & accounts
- The Service is intended for adults (18+). If you are 13–17, you may only use the Service with the consent and direct supervision of a parent/guardian who accepts these Terms on your behalf. Children under 13 must not use the Service.
- You are responsible for safeguarding your account credentials and all activity under your account. Notify us immediately of any unauthorised access.
- You may delete your account in‑app at Settings → Account → Delete account, or via our web form at https://redsix.com.au/delete (we will verify your identity before actioning).
3. Safety, wellbeing & crisis disclaimer
REDSIX is a wellbeing support tool, not a clinical service, crisis service, or a substitute for professional advice. If you or another person is in immediate danger or experiencing a medical or mental‑health emergency, call 000 (Australia), present to your nearest emergency department, or contact a crisis service (e.g., Lifeline 13 11 14, Suicide Call Back Service 1300 659 467).
We do not monitor content or signals 24/7 and cannot guarantee responses to any check‑ins, messages, or alerts within specific timeframes.
4. Acceptable use & prohibited content/behaviour
You must use the Service lawfully and respectfully. You must not:
- post, share, request, or facilitate child sexual abuse or exploitation (CSAE), child sexual abuse material (CSAM), grooming, sextortion, or any sexualisation of minors;
- incite self‑harm, violence, or criminal activity; harass, intimidate, impersonate, or dox others;
- upload unlawful, infringing, defamatory, hateful, or deceptive content;
- use the Service to collect others’ personal data without consent;
- interfere with the Service, breach security, reverse engineer, or introduce malware;
- use automated means (bots/scrapers) without our written permission.
We operate moderation measures (human and automated) and may remove content, restrict features, or suspend/terminate accounts where we reasonably believe these Terms, applicable law, or our Child Safety Standards have been or are likely to be breached. We may also preserve and disclose information to law‑enforcement and regulators where legally required or to prevent serious harm.
5. Child Safety Standards & reporting
We maintain published CSAE & Child Safety Standards at https://redsix.com.au/child‑safety‑standards. In‑app reporting is available under Profile → Help & Safety → Report. You can also email safety@redsix.com.au.
Confirmed CSAM is illegal. We will promptly remove illegal material and report as required to relevant authorities, including the Australian Centre to Counter Child Exploitation (ACCCE) and the eSafety Commissioner (or other appropriate bodies in your jurisdiction). We cooperate with lawful investigations and retain relevant records consistent with law.
6. User‑generated content & licences
You retain rights in content you submit to the Service (UGC). You grant REDSIX a non‑exclusive, worldwide, royalty‑free licence to host, store, display, reproduce, adapt, and distribute your UGC solely to operate, improve, protect and provide the Service. You warrant you have necessary rights to your UGC, it is lawful, and it complies with these Terms. You waive (to the extent permitted by law) any moral rights you may have in UGC for the limited purposes above.
7. Intellectual property
The Service and its content (excluding UGC) are owned by or licensed to REDSIX and protected by intellectual‑property laws. We grant you a limited, revocable, non‑transferable licence to use the apps and website for your personal, non‑commercial use in accordance with these Terms. You must not copy, modify, create derivative works, distribute, sell, or lease any part of the Service except as expressly permitted.
8. App stores & third‑party services
Your use of the apps is also subject to the Apple App Store and Google Play terms. Some features may rely on third‑party services (e.g., analytics, crash reporting, payments, hosting). We are not responsible for third‑party sites or services. Your use of third‑party services is at your own risk and may be governed by their terms.
9. E‑commerce (merchandise)
When you purchase from our online store, Australian Consumer Law (ACL) guarantees apply. Prices are in AUD (incl. GST unless stated). Shipping, returns and exchanges are governed by our Returns Policy. Nothing in these Terms limits your non‑excludable statutory rights.
10. Disclaimers & limitation of liability
To the maximum extent permitted by law:
- the Service is provided “as is” and “as available.” We do not guarantee uninterrupted or error‑free operation;
- we exclude all warranties, conditions, and representations not expressly set out in these Terms;
- our liability for breach of any non‑excludable guarantee is limited to resupply of services or payment of the cost of resupply.
We are not liable for indirect or consequential loss, or loss of profits, data or goodwill. Nothing limits liability for death or personal injury caused by our negligence, fraud, or other liability that cannot be excluded at law.
11. Suspension, termination & preservation
We may suspend or terminate your access where we reasonably believe you breached these Terms, law, or safety standards, or to manage risk or comply with legal requirements. We may preserve account data to meet legal obligations or resolve disputes.
12. Privacy
Our Privacy Policy explains how we handle personal information, including sensitive information. By using the Service, you consent to our collection, use and disclosure of personal information as described there.
13. Governing law & disputes
These Terms are governed by the laws of Queensland, Australia. The parties submit to the non‑exclusive jurisdiction of the courts of Queensland and courts of appeal.
14. Contact
For support or questions about these Terms: support@redsix.com.au
For safety concerns or child‑safety reports: safety@redsix.com.au
For privacy queries: privacy@redsix.com.au
This End-User License Agreement (the “Agreement”) is a legal agreement between you (the “User”) and REDSIX (“Licensor”) governing the use of the REDSIX service (the “Service”). By accessing or using the Service, you agree to be bound by the terms and conditions of this Agreement.
1. License Grant:
Licensor grants you a personal, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial purposes, subject to the terms of this Agreement.
2. User Content:
By posting, uploading, or otherwise making available any content on the Service, you grant Licensor a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content on the Service for the purpose of providing and promoting the Service.
3. User Conduct:
You agree not to engage in any prohibited conduct, including but not limited to:
• Violating any applicable laws or regulations.
• Posting or sharing content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another’s privacy.
• Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
4. Privacy:
Your use of the Service is subject to Licensor’s Privacy Policy, which is incorporated by reference into this Agreement. The Privacy Policy is available at https://redsix.com.au/privacy-policy
5. Termination:
Licensor reserves the right to terminate or suspend your access to the Service at any time, for any reason, without notice. Upon termination, all licenses and rights granted to you under this Agreement will immediately cease.
6. Disclaimers:
The Service is provided “as is” without warranty of any kind. Licensor disclaims all warranties, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
7. Limitation of Liability:
In no event shall Licensor be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
8. Governing Law:
This Agreement shall be governed by and construed in accordance with the laws of New South Wales, Australia.
9. Changes to the Agreement:
Licensor reserves the right to modify or update this Agreement at any time. Continued use of the Service after such changes constitutes acceptance of the modified Agreement.
10. Entire Agreement:
This Agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous agreements or understandings, whether oral or written.
By using the Service, you acknowledge that you have read this Agreement, understand it, and agree to be bound by its terms and conditions.
BRAVO 6 PTY LTD ACN 614 911 536 (‘REDSIX’)
0497 035 486
info@redsix.com.au
PO Box 165 Banora Point NSW 2486
Thursday, 23 November 2023